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Welcome all NW Support Professionals!
(Website Updated May 5th, 2008)


NWSP & SOCAP VENDOR FAIR

Presentations:

1) "Learn 8 Ways to Recession-Proof Your Contact Center"

2) "Workforce Optimization and the Next Generation Contact Center"

3) "The Intelligent Help Desk & Contact Center through Customer Feedback Management"

Vendor Sponsors:Active Telesource, Autonomy etalk, Echopass, IEX, Inquira, Interactive IntelligenceNICE, RightNow, Structured, Verint
Date: May 8th, 2008
Time: 1-5pm (Happy Hour 5-6pm)
Location:Oregon Convention Center, 777 NE Martin Luther King Jr. Bv., Portland OR 97232
Event Fee: FREE for Members and Non-Members
Session Details:Click here for more details
Presented by: NWSP & SOCAP

We can't wait to see you there!


2008 EVENT CALENDAR

Event Dates  Topic Event Fee Location

April 17th, 2008
3:30-6:00 pm
(Registration:3:00pm)

"Latest in Analytics Tools & Strategies"

Moderator: Lori Bocklund, Strategic Contact
Panel: eTalk, Enkata, NICE

Free with Membership

$20 for non-members
Axium

Vendor Fair
May 8th, 2008
1:00-5:00pm


Vendor Fair

Who Should Attend:
Call Center Managers, IT Professionals, Executives

Vendor Categories:
Contact Center Technology, Performance Tools, Knowledge Management, CRM and Analytics

FREE for all Attendees


 

Oregon
Convention Center

 

 

 

 

 

 

 

 

 


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